FAQ

We compile answers for most frequently questions that others have asked.

Don’t hesitate to contact us and talk to our management should you have any questions or inquiries.

How does the free trial work?

Not sure if you want to commit or not? Give it a test drive with a free trial 30-day completely on us. No hassle sign up, and you can always upgrade your membership if you think it’s a good fit.

Why become a member?

We are proud to be the first and only full-time chess facility in San Antonio, Texas. Located on the North West side of the Alamo City, Complete Chess is packed with chess sets, chess clocks, and educational materials to create the optimal educational environment. Everyone is welcome at our location no matter what age or level you are.

How can I cancel a membership?

We would love to have you at our chess club but we will make it easy for you to cancel at anytime you want! Just login to your account and you can find the option to cancel your subscription.

What age groups do you support?

While many of our students start at a young age, we truly extend our content to all age groups. In addition, no matter what level you’re at, we welcome everyone at our community.

Which membership should I register first?

Pawn and Knight certificates are good starting points for most novice chess players. Still unsure which one to take? Contact Complete Chess so that we can evaluate your needs directly.