FAQ

Frequently Asked Questions
We hope that your curiosity is fulfilled on this page. If you still have questions or maybe you think something should be added here, please contact us and let us know

What is Complete Chess all about?

At Complete Chess,

we strive to better the communities we serve by providing a complete chess education in a positive and nourishing environment.

By making chess accessible, we hope to empower children and adults alike with the tools that will increase their level of academic performance, decision making, and leadership. We believe that the seeds we plant today will create a better world tomorrow.

Complete body, complete mind, Complete Chess.

How do I cancel my membership?

We’re sorry to see you go, we hope to see you again in the future. If there’s anything that we can do or if you’ve had problems, please contact us.

 

To cancel your membership, first press the 3 horizontal bars at the top left and navigate to the bottom of the menu and press “ACCOUNT”. If you don’t see “ACCOUNT”, make sure that you are logged in by pressing “LOGIN”

Next, under profile settings, navigate to “subcriptions” and you should see your active and past subcriprions. Press “View” for the subcription that you wish to cancel.

From here, press the “Cancel” by “Actions” and your membership is cancelled. You can also come back here to reactivate your subcription if you like.

Do you have a program at my child's school?

We have school programs across San Antonio and the surrounding areas. You can find what school we currently have programs for here. If we don’t have your school, contact your principle and administration and let them know that you want us there.

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